I have not needed tech support and do not use it for gaming.
It was a snap to set up right out of the box. I did not transfer everything from the old computer to this one, but with the cloud, all the data that I needed was there and ready to use. It boots in the snap of a finger and
does its work in silence--it is absolutely quiet. The only thing I haven't done, and I am not sure how to do it and will have to look into it more is install my old SSD and reformat it to use as a backup. But that is for another day.
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Good value for the money, standard medium performance desktop.
Good computer, bought it for my mother who is mostly browsing online and spends countless hours on YouTube, PInterest, shops online, listens to music on her multimedia speakers... Etc... I hooked up to 2x 24 inch monitors to it as she had it with her last setup.... This was an upgrade from a 4 yr old computer... It's a basic desktop that will perform well with no lag, has a solid state drive which further improves read/write speeds and allows it to boot much faster. If you're a gamer and need high end graphics card with lots of virtual memory (video ram) in order to max-out all your graphics settings, this may not be the computer for you.. Although you could easily play many games on it based on the performance of the latest generation Core i3 (which is similar to the performance of a Core i7 from a few years ago) paired with an SSD and 8GB DDR4 RAM... It is a great PC for the price.
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